May 2011
Garland Wholesale streamlines time-consuming processes with Agility
Garland Wholesale specializes in a variety of roofing and siding products and uses Agility to gain inventory accuracy, pricing control and vital information to improve efficiency. “Since being on Agility we have been able to account for inventory better,” Garland Wholesale’s system manager, Jason Snook said. “We like the branch transfer functionality and we can keep up with backorders.”
When the Etheridge, Tennessee, based company implemented Agility in 2008, Garland Wholesale’s inventory was not in great shape. Their previous software was making inventory control near impossible and other areas also needed improvement. “We chose Agility because we were having issues with pricing and inventory control. Our old system would let us sell an item that we didn’t have,” Snook said. “You could sell it, make a delivery ticket and invoice it— everything. It would let us go negative in our inventory and we could sell negatives all day long.”
Now, Garland Wholesale has slick, sophisticated software that streamlines processes that were once tedious and time-consuming. "With our old system, we had to balance each store, meaning the stores had to do an actual purchase from another one. I would have to call the Nashville branch and say ‘I need six boxes of siding’ and they would have to actually write up the materials, send it to me and then charge me. I would have to do a credit to that branch and then at the end of the month, we would spend hours making sure we were balanced from store-to-store. With the branch transfer and general ledger adjustments that go on behind the scenes in Agility, we save time and don’t have to do any of that.”
Because of Agility’s powerful import and export functionality, Garland Wholesale can easily exchange business documents with customers cutting mailing costs in half. “Sending statements and invoices by fax and e-mail cut our postage costs in half and is saving us more and more each month,” Snook stated. This once manual process saves money and lets Garland Wholesale deliver better service to customers. “Anybody can call up at any time and say ‘Hey, send me my invoices’,” Snook added. “And we are off the phone, they have it in their hands."
In addition to improving the relationship with customers, Garland Wholesale is delivering better communication to their own employees with Agility’s sales reporting feature. “We have meetings with our sales guys every week,” Snook said. “I pull a lot of information from Agility for our sales guys. We can see customer net profitability and spot trends that help us make better decisions.”
Looking to the future, Garland Wholesale is confident in the direction Agility is going. “I do like the way Agility is constantly providing updates,” Snook added. “Sometimes I think 'Just leave well enough alone and stop changing the screens,' but I understand that the change is to help us do more.”
About DMSi Software
DMSi Software is a privately held company providing software to nearly 400 building materials companies in North America. Since 1976, DMSi Software has consistently empowered its users to become more productive, competitive and efficient. For more information on DMSi Software, please call 800-347-6720 or visit dmsi.com.
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