A Lifetime Business Partnership

DMSi designed the Custom Care+ (CC+) program as a proactive initiative to boost customer relationships. There are two key elements to the CC+ program: a dedicated Custom Care+ Account Executive (AE) and a bi-annual Custom Care+ session. Through your AE and bi-annual review, DMSi ensures that you achieve maximum results from your software investment. With this strong partnership, your company will gain greater efficiency and maximum profitability.

Custom Care+ Account Executive
The AE is central to the CC+ program, assisting you with consultation on future initiatives, proposals for training and access to DMSi’s best practices explanations. The AE is responsible for coordinating the use of DMSi resources to provide a comprehensive set of products, services, and solutions to suit your company’s needs.

Bi-annual Custom Care+ Session
The bi-annual CC+ session brings together owners, system managers, and your DMSi team to create a comprehensive, actionable plan for the future. Key functions of the session include reviewing your corporate technology direction; an overview of changes in your business and/or industry; a discussion of new developments at DMSi; and an update of available productivity tools from DMSi.