Customer Support Specialist
Nicole joined DMSi in 2010 and is currently a Software Implementation Analyst.
Nicole is committed to DMSi’s customers and spends her days helping them navigate the transition to Agility. She walks new users through everything from order entry to accounting to give them the full picture of how Agility works. Her extensive experience in inventory, accounting, general ledger, pricing and remanufacturing allows Nicole to easily answer the many questions new users have.
Nicole worked in the wood products industry for several years before transitioning to IT as a business analyst. Her vast industry knowledge is an asset to the support desk at DMSi.
“It’s wonderful to see a customer happy after assisting them.”