Edgebanding Services Inc. (ESI) is a seven-location distributor of products to the cabinetry, furniture, and countertop industries. Delivering a smooth customer service experience is a priority for ESI, and it’s no small feat in light of the company’s high volume of transactions and large customer base.
Agility helps ESI provide exceptional service with sales tools that give reps immediate access to customer information, order histories, and account details.