Cabinet and countertop company Plunkett Distributing was handling hundreds of custom orders every month using a time-intensive, multi-step process.
One employee would create the sales order in the branch’s system. Then a second employee would re-enter the details from a fax to create the bill of materials (BOM) and work order. It was time-intensive, with an ever-present risk of data-entry error. The company wanted a more efficient way to handle custom orders.
Plunkett Distributing implemented the Agility ERP system and immediately began using the branch transfer functionality, which makes it easy to coordinate remanufacturing processes across multiple locations. Once a rep enters a sales order at his branch, Agility automatically creates the related bill of materials and work order at the production facility. It also queues up shipping and receiving transactions for the final product.
It has been an extremely positive experience for us,” says owner Don Plunkett. “The rep enters the sales order and then the bill of materials and the work order show up on the screen at our other facility across town. It’s been a huge help.”
Plunkett also leverages Agility’s reporting tools via sales dashboards that make it easy to monitor his team’s performance: “We have better visibility into things like market costs and gross margin violations. We can pull out data that we never could before. I’m able to see things as they are trending instead of hearing about it after something goes wrong. It’s had an enormous impact on our bottom line.”
Don says he’s excited about the future and sees more opportunities for improving operations and expanding the business: “There are things within Agility that are making us better than we ever were before We’re ready to take another step forward.”