Web-Don Cabinets & Surfaces

Countertop and custom cabinets
  • December 9, 2021
  • Success Story

To better serve their customers, high-performance countertop and custom cabinet maker Web-Don needed industry-specific business management and accounting software. In 2008, they switched to Agility and they never looked back.  

“Being a laminate and postform distributor, we needed to use the cut process and rebate tables that had become available in Agility,” said Luke Teague, Web-Don’s Operations Manager. “We can’t imagine finding another system with more in-depth laminate features.” 

The cut processing features of Agility ERP were essential to Web-Don as a laminate distributor.  

“Agility prevents useless cuts or mistakes by the warehouse, which saves us money by not wasting inventory,” said Teague. “When you cut product ahead of time using the system’s cut sheets, the material is ready to pick at the appropriate time with no waiting around.” 

Another feature Teague said is essential is the rebate reporting. “We’re able to electronically process vendor rebate reports at month end and see our credits in the same month. When this was manual, we’d have employees in sales/pricing and accounts payable ready to leave!”  

One of the most impactful changes for Web-Don is Agility’s reporting features. Throughout the company’s multiple locations, the software provides fast access to inventory availability.  

“Going to a reman process versus our old bill of material process has definitely helped out with inventory control on our postform slabs,” said Teague. “We are more comfortable with the inventory counting options of Agility than with the legacy system. It’s easier to count on the fly if we notice a problem.” 

The Advantage of Hosting

Web-Don hosts Agility, which means they only need internet to access the software. “Replacing aging, massive servers every four to six years is extremely expensive, and hard to budget for,” said Teague. “With the hosted environment, our tech manager has much more time to focus on other things besides updating. When you consider equipment and annual maintenance plans, the cost is easily justified.”

Being a laminate and post-form distributor, we needed to use the cut process and rebate tables available in Agility."

Luke Teague

Operations Manager, Web-Don, Inc.

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