Customer Success Stories

Learn about how we’ve helped our customers run their business better, improve their customer services, and keep their promises.

Kelly-Fradet Lumber

Kelly-Fradet Lumber

Outstanding Service for Multi-Branch Customers

Kelly-Fradet is a pro dealer serving professional contractors across Connecticut and Massachusetts. A key part of their business is custom i…

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Concannon Lumber Company

Concannon Lumber Company

Consultation helps maximize performance

Concannon Lumber Company had been using Agility for 10 years. Employees liked the system and were comfortable with it. But Concannon’s lea…

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Plunkett Distributing

Plunkett Distributing

MULTI-BRANCH, CUSTOM JOBS NOW EASIER TO COMPLETE

Plunkett Distributing handled hundreds of custom orders every month using a multi-step process. An employee would create a sales order in th…

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Mid-State Lumber

Mid-State Lumber

Real-time data improves every department

Mid-State Lumber is a family-owned business that prides itself on unparalleled service. The company has grown significantly since its foundi…

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McCray Lumber and Millwork

McCray Lumber and Millwork

Outside Sales Team Gains Edge with Sales App

When McCray’s sales reps visited jobsites, their customers frequently had questions and change requests. They would want to add quantity t…

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Wholesale Millwork

Wholesale Millwork

FASTER, EASIER, MORE ACCURATE PRICE CHECKS

The sales team at Wholesale Millwork spent a lot of time keeping track of pricing requests. Many customers would ask for pricing on a list o…

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